How to Compete and Thrive in a Wal-Mart World

Keynote speaker for this year's NARMS Conference in Tucson, Michael Bergdahl, gives a preview of his address. Having worked with Sam Walton, Michael shares insight into the world's largest retailer. Not only does he discuss what makes Wal-Mart work but, more importantly, he explains what we can do to hold our own with the retailing giant.